Privacy Policy

01Introduction

This Privacy Policy ("Policy") describes how 888fd ("Company," "Platform," "we," "us," "our"), the operator of the online gaming platform accessible at https://888fd.bio, collects, processes, stores, and protects personal data provided by users ("Player," "User," "you") in connection with your use of the 888fd Platform and any related services.

By registering an account with 888fd, depositing funds, placing bets, accessing the live casino, or otherwise using any feature of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside the 888fd Terms & Conditions and Responsible Gaming Policy, all of which together form the complete agreement governing your relationship with 888fd.

02Personal Data We Collect

2.1 Data You Provide Directly

When you register, verify your identity, make transactions, or contact our support team, 888fd collects the following categories of personal data:

2.2 Data Collected Automatically

When you access the 888fd Platform, certain technical data is collected automatically through our servers and analytics systems:

• IP address and approximate geographic location;
• Device type, operating system, and browser or app version;
• Session duration, pages visited, game sessions initiated, and betting patterns;
• Login timestamps and access logs;
• Cookie identifiers and similar tracking technologies (see Section 6).

03How We Use Your Personal Data

888fd processes your personal data for the following specific purposes:

• Account Management: Creating, maintaining, and securing your 888fd account, including authentication and access control;
• Identity Verification (KYC): Confirming your identity and age eligibility (21+) as required by our international gaming licence obligations and AML compliance framework;
• Transaction Processing: Facilitating deposits and withdrawals through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency networks, all denominated in PKR;
• Platform Operation: Delivering casino games, sportsbook markets, live dealer sessions, and promotional offers to your account;
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, money laundering, multi-accounting, and other breaches of our Terms and Conditions;
• Regulatory Compliance: Meeting obligations under our international gaming licence, including record-keeping, reporting, and audit requirements;
• Customer Support: Responding to queries, resolving disputes, and handling complaints submitted through our live chat or email support channels;
• Responsible Gaming: Monitoring account activity for indicators of problem gambling and administering self-exclusion, deposit limits, and session reminder tools;
• Platform Improvement: Analysing aggregated, anonymised usage data to improve game selection, payment systems, and user interface design;
• Legal Obligations: Complying with any lawful request from competent regulatory or law enforcement authorities.

04Legal Basis for Processing

888fd processes your personal data on the following legal grounds:

• Contractual Necessity: Processing required to perform the contract between you and 888fd — including account creation, game access, and payment processing — is carried out on the basis that it is necessary to deliver the services you have requested;
• Legal Obligation: Certain processing activities, particularly KYC verification, AML monitoring, and regulatory reporting, are carried out because they are required by applicable law and our licensing framework;
• Legitimate Interests: Fraud detection, security monitoring, platform improvement, and responsible gaming oversight are carried out on the basis of 888fd's legitimate interest in operating a safe and compliant gaming environment, balanced against your privacy interests;
• Consent: Where we rely on your consent for any specific processing activity — for example, optional marketing communications — you may withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

05Data Sharing & Third Parties

5.1 Categories of Third-Party Recipients

888fd does not sell personal data. We share data only where necessary with the following categories of trusted third parties, all of whom are contractually bound to process your data only for specified purposes and to maintain appropriate security standards:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processing networks — solely for the purpose of executing your requested financial transactions;
• Identity Verification Providers: Third-party KYC and AML screening services used to verify your identity and screen against regulatory watchlists;
• Game Content Providers: Licensed casino software and live dealer studio providers who may process anonymised session data for RNG certification and game performance monitoring;
• Security & Fraud Prevention Services: Providers of fraud detection, IP screening, and device fingerprinting technology used to protect accounts and detect multi-accounting;
• Regulatory Authorities: Where required by our licensing obligations or by lawful order, 888fd may disclose account data to relevant regulatory bodies or law enforcement authorities.

5.2 International Data Transfers

Some of our third-party service providers operate outside Pakistan. Where your data is transferred internationally, 888fd ensures that adequate contractual protections are in place to safeguard your information, consistent with the standards required by our gaming licence jurisdiction.

06Cookies & Tracking Technologies

888fd uses cookies and similar tracking technologies on the Platform to provide a functional and personalised experience. The following types of cookies are used:

• Essential Cookies: Required for core Platform functionality including session management, login persistence, and security features. These cannot be disabled without impacting Platform performance;
• Functional Cookies: Store your account preferences such as language settings, display preferences, and responsible gaming tool configurations;
• Analytical Cookies: Collect anonymised data about how users interact with the Platform — page visit patterns, session duration, game category preferences — used to improve the Platform experience over time;
• Security Cookies: Support fraud detection and account protection by identifying unusual login patterns or access attempts.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the 888fd Platform, including secure login and game sessions.

07Data Retention

888fd retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and legal obligations. Our general retention schedule is as follows:

• Account and Identity Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, as required by AML record-keeping obligations;
• Transaction Records: Financial transaction records in PKR are retained for a minimum of five (5) years from the date of each transaction for AML and auditing purposes;
• Support and Communication Records: Customer support interactions are retained for three (3) years from the date of the interaction;
• Technical and Log Data: Server and access log data is retained for up to twelve (12) months for security and fraud investigation purposes;
• Marketing Preferences: Records of consent and opt-out decisions are retained for as long as they may be relevant to a regulatory inquiry or complaint.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

08Security Measures

888fd implements a layered security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:

• Encryption in Transit: All data transmitted between your device and the 888fd Platform is encrypted using TLS (Transport Layer Security) protocols;
• Encryption at Rest: Sensitive data including CNIC documents and financial records are encrypted when stored on our servers;
• Password Security: Account passwords are stored exclusively as salted cryptographic hashes — 888fd staff cannot view your plaintext password under any circumstances;
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis, with access logging and regular access reviews;
• Two-Factor Authentication (2FA): OTP-based authentication is applied to login and withdrawal actions as an additional verification layer;
• Penetration Testing: Regular security assessments are conducted to identify and remediate vulnerabilities in the Platform's infrastructure.

While 888fd takes all reasonable technical and organisational measures to protect your data, no internet-based platform can guarantee absolute security. You are encouraged to use a strong, unique password for your 888fd account and to never share your OTP or login credentials with any third party.

09Your Data Rights

As a player on the 888fd Platform, you hold the following rights in relation to your personal data. You may exercise any of these rights by contacting our support team through live chat or by emailing our support address:

10Children's Privacy

The 888fd Platform is strictly prohibited for individuals under the age of 21 years. 888fd does not knowingly collect personal data from any person under 21. If we become aware that personal data has been submitted by or on behalf of an underage individual, we will immediately close the associated account, void any activity, and delete all related personal data.

Our age verification process, which requires submission of a valid CNIC confirming date of birth, is the primary mechanism through which we enforce this requirement. If you believe that a minor has registered on the 888fd Platform, please contact our support team immediately so that we may investigate and take appropriate action.

11Changes to This Privacy Policy

888fd reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will post a notification on the Platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of the 888fd Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes. We recommend reviewing this Policy periodically to remain informed of how we protect your personal data.

12Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or 888fd's data processing practices, please contact our team through the following channels:

• Live Chat: Available 24/7 directly within the 888fd Platform. Peak staffed hours are 9AM – 2AM PKT.
• Email (plain text — not a link): [email protected]

When submitting a data rights request by email, please include your registered mobile number and a description of your request so that we can verify your identity and process your query efficiently.